National shipping – Germany:

Shipping costs for orders up to €200: €5
Free shipping for orders of €200 or more

LE CHIEN ships with DHL (German parcel service) standard shipping within Germany. The average shipping time is 24 – 72 hours.
Thank you for your understanding, that we are not able to guarantee DHL delivery times.
The above mentioned delivery times are approximate delivery times based on past experience.

If you have problems with your delivery, please feel free to contact at: info@le-chien-essentials.com

DHL will deliver to the delivery address you have chosen.
In case a first delivery attempt by DHL has failed, your package will be ready for pick-up at a postoffice near you for seven working days, before it will be returned.
You may also have your package delivered to a DHL Packstation, where you can pick it up 24hours a day.
In this case DHL will inform you per email or sms (text message), as soon as your package is ready for pick-up. Pls. find out more about Packstation: www.dhl.de.


International shipping:

LE CHIEN shipping fees to:

Belgium, Denmark, Estonia, Finland, France, Greece, UK, Ireland, Italy, Luxembourg, Netherlands, Austria, Poland, Portugal, Sweden, Spain, Czech Republic, Hungary

Minimum order for shipping: € 100
Shipping fees for orders € 100 – € 200: € 9
Free shipping for orders € 200 or more

Rest of the world:

Minimum order for shipping: € 100
Shipping fees for orders € 100 – € 200: € 15
Free shipping for orders € 200 or more
For deliveries to countries outside the EU, additional fees (tax, customs, import duties) may be levied by the local governing authorities. These further costs shall be borne by the customer.

Items will be shipped from Aachen, Germany with official documentation declaring the exact total of all merchandise purchased in EU euros, as well as the country of origin for each item.